Privacy Policy

Last Updated: May 12, 2025

Mintdale Engineering Ltd is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and store your information in accordance with the UK General Data Protection Regulation (UK GDPR) and Ireland’s Data Protection Acts.

By using this website, you agree to the collection and use of information as outlined below.

1. Information We Collect

We may collect the following types of personal information:

  • Your name, email address, phone number, or other contact details when you submit a form or contact us directly.

  • Information about how you interact with our website (e.g. IP address, browser type, pages visited, time and date).

  • Cookies and similar technologies used to enhance your experience.

We do not sell or rent your personal data to third parties.

2. How We Use Your Information

We may use your information to:

  • Respond to enquiries and provide customer support.

  • Send you relevant updates, marketing content, or newsletters (with your consent).

  • Improve our website performance and user experience.

  • Fulfil legal or regulatory obligations.

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

3. Legal Basis for Processing

We only process your personal data when we have a valid legal reason to do so. These include:

  • Contractual obligation: to provide a service you’ve requested.

  • Legitimate interest: to improve services or communicate with you about relevant updates.

  • Consent: where you have actively agreed (e.g. newsletter sign-up).

  • Legal compliance: to meet regulatory or statutory requirements.

4. Your Rights (UK and Ireland Residents)

You have the right to:

  • Access your personal data.

  • Request correction or deletion of your data.

  • Object to or restrict certain types of processing.

  • Withdraw consent at any time.

  • Request a copy of your data in a machine-readable format (data portability).

  • Lodge a complaint with the Information Commissioner’s Office (UK) or the Data Protection Commission (Ireland).

To exercise any of these rights, contact us using the details below. We may request proof of identity for certain requests.

5. Cookies and Tracking

We use cookies to:

  • Analyse site traffic.

  • Improve user experience.

  • Remember user preferences.

You can control cookie settings in your browser. Disabling cookies may limit functionality of certain parts of the site.

6. Data Security

We use appropriate technical and organisational measures to protect your personal data. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes it was collected for.

  • Comply with legal and regulatory obligations.

  • Resolve disputes or enforce agreements.

8. Links to Other Sites

Our website may contain links to external websites. We are not responsible for their privacy practices or content. Please review their policies before submitting personal data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the most recent revision date.

Contact Us

If you have any questions about this policy or how we handle your data, please contact us.